Summit Veterinary Referral Center is hiring a Full time Client Services Representative for our front desk

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Your role may include, but is not limited to the following:

• Create and present financial estimates and treatment plans

• Guide clients through check-in, discharge, check out

• Handle financial transactions

• Effectively resolve client questions via phone and email

• Take ownership in building trust and relationships with clients

• Create appointments and gather patient history prior to appointment dates

• Assist with patient discharges, updates and follow up calls

• Triage incoming requests

• Maintain patient records

• Work closely with our medical teams to ensure a positive outcome at each visit

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 Who YOU are:

• 1+ year experience in a customer service role; veterinary experience is preferred

• A deep, genuine care for helping people

• Naturally empathetic and articulate communication

• A friendly and professional demeanor

• Critical thinking and problem-solving skills

• Comfort working with computer software

• ...and embody our mission statement: to be the leader in patient care and client services.

 

Benefits:​

• Hourly pay range- $17-26 depending on experience

• Shift differential for any shift hours worked within 6p-6am $3/hr Mon-Thurs and $5/hr Fri-Sun

 

Apply today

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 We look forward to hearing from you!

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Summit Veterinary Referral Center is an Equal Opportunity Employer