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Client Service Representative

Summit Veterinary Referral Center is hiring Full time and Part time Client Services Representatives for our front desk

Your role may include, but is not limited to the following:

  • Create and present financial estimates and treatment plans

  • Guide clients through check-in, discharge, check out

  • Handle financial transactions

  • Effectively resolve client questions via phone and email

  • Take ownership in building trust and relationships with clients

  • Create appointments and gather patient history prior to appointment dates

  • Assist with patient discharges, updates and follow up calls

  • Triage incoming requests

  • Maintain patient records

  • Work closely with our medical teams to ensure a positive outcome at each visit

 Who YOU are:

  • 1+ year experience in a customer service role; veterinary experience is preferred

  • A deep, genuine care for helping people

  • Naturally empathetic and articulate communication

  • A friendly and professional demeanor

  • Critical thinking and problem-solving skills

  • Comfort working with computer software

  • ...and embody our mission statement: to be the leader in patient care and client services.

 

Benefits:

  • Hourly pay range- $17-26 depending on experience

  • Shift differential for any shift hours worked within 6p-6am $3/hr Mon-Thurs and $5/hr Fri-Sun

 

Apply today

 We look forward to hearing from you!

Summit Veterinary Referral Center is an Equal Opportunity Employer

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