
Client Service Representative
Summit Veterinary Referral Center is hiring a Part time Client Services Representative for our front desk
Your role may include, but is not limited to the following:
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Create and present financial estimates and treatment plans
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Guide clients through check-in, discharge, check out
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Handle financial transactions
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Effectively resolve client questions via phone and email
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Take ownership in building trust and relationships with clients
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Create appointments and gather patient history prior to appointment dates
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Assist with patient discharges, updates and follow up calls
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Triage incoming requests
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Maintain patient records
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Work closely with our medical teams to ensure a positive outcome at each visit
Who YOU are:
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1+ year experience in a customer service role; veterinary experience is preferred
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A deep, genuine care for helping people
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Naturally empathetic and articulate communication
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A friendly and professional demeanor
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Critical thinking and problem-solving skills
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Comfort working with computer software
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...and embody our mission statement: to be the leader in patient care and client services.
Benefits:
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Hourly pay range- $17-26 depending on experience
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Shift differential for any shift hours worked within 6p-6am $3/hr Mon-Thurs and $5/hr Fri-Sun
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to see our full benefits page
Apply today or email your resume directly to recruiting@summitvets.com
We look forward to hearing from you!
Summit Veterinary Referral Center is an Equal Opportunity Employer
